Q & A

Feel free to contact us at info@kisstheneedle.com for more information.

In what format do you want the files?

We prefer 24 bit WAV or AIFF files (any sample rate between 44.1KHz to 192KHz).

What should I think of before sending you my files?

Try to keep your tracks as “clean” as possible: avoid heavy compression, high/lowpass filters and “over saturation”.
Keep 3-6 dB headroom on the mix-buss.
Bypass any brick wall limiter (like Fabfilter Pro L2, Ozone etc)

How do I upload my file(s)?

Send them via i.e We Transfer and Sprend to upload@kisstheneedle.com

When can I expect my file(s)?

Within 3-5 days from your order (weekends excluded).

What is your return policy?

If you’re not happy with the result we will make a refund or offer rework of your order free of extra charge.